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SHIPPING & RETURNS

Shipping


We offer Hellenic Post standard shipping from Greece to whole world (15 working days) parcels with a registration number so it’s easy to track your parcel
 


Order Tracking


You will receive an email with a tracking number so you can track the package right after we have shipped it.
 


Return Conditions


In the case of any damaged goods you may return the product within 21 days of delivery. The product must be in new condition and any tea packets unopened. Make sure to include contact information with the return and if possible, please provide us with a tracking number as it makes it easier to follow the return shipment if needed. We will make a refund of eligible returns, less delivery costs. We will need a bank account number to transfer the money back to or your PayPal account.
 

You may switch to another product instead of a refund. In this case please return the first product and tell us which one you want instead.
For any problem regarding the shipment of your order, you can contact by sending an email at tzekosorganicherbs@gmail.com or by phone at +30 2310698409 (Monday–Friday, 09:00–17:00).